How to Use Web Disk in cPanel

This guide explains how to set up and use Web Disk (also known as WebDAV) in cPanel. Web Disk allows you to access your hosting files directly from your computer as if they were part of a local drive, making it easy to upload, edit, and manage files without using FTP or File Manager.

  1. What Is Web Disk

Web Disk is a feature that lets you connect to your hosting account using WebDAV.
Once connected, your website files appear as a folder on your computer, allowing you to:

  • Drag and drop files
  • Edit files directly
  • Organise folders
  • Sync changes automatically

It is ideal for users who prefer a desktop-style workflow.

  1. Accessing the Web Disk Tool
  1. Log in to your cPanel dashboard.
  2. Scroll to the Files section.
  3. Select Web Disk.

You will see options to create Web Disk accounts and download configuration scripts.

  1. Creating a Web Disk Account

Your main cPanel account already has Web Disk access, but you can create additional accounts with restricted access.

  1. In the Create an Additional Web Disk Account section, enter a username.
  2. Choose the domain (if you have more than one).
  3. Enter and confirm a password.
  4. Set the Directory the user should access.
    • For full access, use /public_html.
    • For limited access, choose a specific folder.
  5. Choose the Permissions:
    • Read-Write for full access
    • Read-Only for restricted access
  6. Click Create.

The new Web Disk account will appear in the list below.

  1. Downloading Configuration Scripts

cPanel provides automatic configuration scripts for different operating systems.

  1. In the Web Disk interface, find the account you want to configure.
  2. Click Configure Client Access.
  3. Choose your operating system:
    • Windows
    • macOS
    • Linux
  4. Download the configuration script or follow the manual instructions provided.

These scripts help set up the connection quickly.

  1. Connecting to Web Disk Manually

If you prefer manual setup, here are the general connection details:

Windows

  1. Open File Explorer.
  2. Right-click This PC and choose Add a network location.
  3. Enter your Web Disk URL, usually:
  4. https://yourdomain.com:2078 Enter your Web Disk username and password.

macOS

  1. Open Finder.
  2. Click Go > Connect to Server.
  3. Enter:
  4. https://yourdomain.com:2078 Log in with your Web Disk credentials.

Linux

Use a WebDAV-compatible file manager such as Nautilus or Dolphin.

  1. Using Web Disk Once Connected

After connecting, your hosting files will appear as a folder on your computer. You can:

  • Drag and drop files
  • Create new folders
  • Rename or delete files
  • Edit files directly in your preferred editor

Changes sync automatically with your hosting account.

  1. Managing Existing Web Disk Accounts

In the Web Disk interface, you can:

Change Password

Update the password for any Web Disk user.

Change Directory Access

Modify the folder the user can access.

Delete Account

Remove a Web Disk user entirely.

Enable Digest Authentication

Required for older Windows versions that do not support modern authentication.

  1. Troubleshooting Common Web Disk Issues

Cannot Connect

  • Ensure SSL is enabled on your domain.
  • Try using the server's hostname instead of your domain.
  • Check firewall or antivirus settings.

Authentication Errors

  • Reset the Web Disk password.
  • Ensure Digest Authentication is enabled if using older Windows systems.

Slow Performance

  • Large folders may take time to load.
  • Consider using FTP for bulk transfers.

Permission Denied

  • The Web Disk user may not have access to the selected directory.
  • Update permissions or adjust the directory path.
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